Opening Hours and After-Hours Medical Care

 

Norton Summit Medical Centre is open:

• Monday to Friday: 8:00am – 5:30pm

• Saturday: 8:00am – 12:00pm

• Sunday and Public Holidays: Closed
  ​

Outside our normal opening hours, our practice telephone automatically diverts to 13SICK National Home Doctor, our after-hours medical deputising service. This service provides bulk-billed medical consultations and home visits for eligible Medicare cardholders.
 

For medical assistance outside our opening hours, the following services are available.
 

After-Hours Medical Services

 

Medical Emergencies

For any life-threatening illness or injury, call 000 immediately and request an ambulance.

 

13SICK National Home Doctor

Phone: 137 425 (13SICK)

Bulk-billed after-hours medical care for eligible patients, including home visits and telehealth consultations, subject to availability.

​

Total Urgent Care – Norwood

Phone: (08) 7095 3435

Walk-in urgent care clinic for non-life-threatening illnesses and injuries. Private fees apply.

Location: Como Shopping Centre, Level 1, 168 The Parade, Norwood.

Website: www.totalurgentcare.com.au

 

Hospital Emergency Departments

For urgent medical conditions requiring hospital assessment, please attend your nearest Emergency Department.

Mount Barker District Soldiers' Memorial Hospital provides a 24-hour Emergency Department.

Location: 87 Wellington Road, Mount Barker.

Phone: (08) 8393 1777

 

Child and Adolescent Virtual Urgent Care

The Women's and Children's Hospital provides an online virtual urgent care service for children aged 6 months to under 18 years with non-life-threatening medical conditions.

Available daily from 9am to 9pm, including public holidays.

Access online: Child and Adolescent Virtual Urgent Care

 

Urgent Mental Health Assistance

Urgent Mental Health Care Centre

Phone: (08) 8448 9100

Location: 215 Grenfell Street, Adelaide.

Free, walk-in mental health support for people aged 16 years and over, available 24 hours a day, 7 days a week.

Website: www.umhcc.org.au

​

Please note: If you are experiencing a medical emergency, do not wait for an after-hours GP appointment. Call 000 immediately.

​

Appointment information

​​​

The length of a standard appointment is 15 minutes and this is usually only enough to cover one health issue. It is important for other patients waiting that appointments run to the scheduled time. If you have a number of health issues to discuss, or a complex issue then please book a longer appointment. Level C appointments are 30 minutes and Level D appointments are 45 minutes.

​

If you need to make a non-urgent appointment, or to check test results, or request a prescription or referral, please try to telephone between 12 noon and 2pm when our phones are less busy.

​

Please remember that our doctors work part-time. On some occasions you may not be able to see your normal doctor, and one of our other doctors will provide quality care. If necessary, your normal doctor will be consulted to ensure continuity of care.​

​

You will receive text message reminders or confirmations of appointments. Please inform the reception staff and ensure they have your current mobile telephone number.

​

If you are unable to attend a schedule appointment please telephone the practice on 8390 3492.

​

For more information our Communication Policy can be accessed here